Apply: Project Manager- Relocations

COLLECTION RELOCATION PROJECT MANAGER JOB DESCRIPTION:

The Collection Relocation Project Manager is an integral part of the daily operations for a fast-paced, high volume project management and logistics team in the fine arts industry.  This is a client facing position that provides excellent customer service through impeccable communication, accurate representation of client needs, and prompt execution of commercial processes.  This role has a specialization in collections care and partners with other internal resources to assure seamless and efficient service for both small- and large-scale moves.  This role requires an understanding of art collection management processes and the ability to apply this knowledge to the long-term care of a wide variety of collections.  Responsibilities include the following areas:

Project Management:

•         Provides excellent front-line, responsive customer service through oral, written, and visual communication.

•         Gathers initial client expectations and requirements to develop a scope of work.

•         Proactively develops long term client relationships and identifies future needs and opportunities for them.

•         Responds to client concerns and inquiries to resolve issues promptly and ensure client satisfaction.

•         Understands and manages client expectations, requirements, and sensitivity.

•         Develops, writes, and submits commercial documents such as accurate estimates, proposals, and invoices to the client in compliance with existing company policies, procedures, service level agreements and contracts.

•         Negotiates with client to gain written approval of estimates and contracts.

•         Engages project developer, technical leads, and other internal resources to develop, estimate and execute the scope of work for large scale projects.

•         Manages scope, resources, time, budget, change and quality for a range of projects from small, one-time jobs to high risk or complex projects.  

•         Identifies and mitigates risk.

•         Communicates with both internal and external stakeholders to ensure seamless service delivery.

•         Maintains accurate and complete project records and ensures timely and accurate billing and payment of invoices in accordance with company policies.

•         Provides project support to team, including project administration, documentation, and coordination.

•         Performs other project duties as assigned.

•         Supports project management and logistics team by attending and participating in team meetings, maintaining team calendars, and coordinating with all service lines.

•         Remains up to date on industry best practices and standards.

Collection Relocation Services:

·         Utilize specialized knowledge of contemporary museum best practices and industry standards for art handling, transportation, and storage to plan and manage the relocation of art collections.

·         Partner with Senior Technical Consultants and other internal resources, industry partners, and external vendors to create safe packing and transportation plans for the relocation of art collections.

·         Ensure quality of care and handling of artwork during storage, packing, crating, and shipping.

·         Catalogue associated artworks, maintain physical and digital artwork activity records, and manage the inventory throughout all phases of projects.

·         Serve as field registrar to assist with data management, systems compliance, and client management.

·         Train with Registrar/Collections Manager and work closely with the Storage Department.

ADDITIONAL:

• Other duties as assigned/agreed.

THIS POSITION:

• Operates on both the PM Team and Storage Team.

• Reports to Registrar/Collections Manager.

• Full time (40 hours per week)

• Eligible for overtime and off-hours shifts.

• Generally scheduled Monday through Friday, 8:30am – 5pm with day starting and ending in Renton/Kent area.

• Hours inhouse and field will vary based on the needs of the business; must have flexibility.

• Travel between 5-15%.

• This position is not eligible for remote work.

Required Skills and Abilities:

•         Demonstrated in-depth knowledge of contemporary museum best practices and industry standards for art handling, transportation, and storage.

•         Bachelor’s degree required.

•         Post-graduate degree in Museum Studies or similar program preferred.

•         2+ years of experience in customer service, sales or project management in art services or logistics, or combination of experience and education required.

•         Working experience in registrar role preferred.

•         Proficiency in collections management databases, Microsoft Outlook, Word, Excel, and PowerPoint.

•         Demonstrated financial acumen and leadership skills.

•         Highly adept at building client relationships in a self-directed, fast-paced environment where priorities change quickly.

•         Strong collaboration and influencing skills.

•         Clean, tidy appearance.

•         Uncompromising discretion and professionalism

•         Ability to obtain TSA CCSF training and an STA number.

•         Must pass full background check.

•         Valid WA driver’s license

How to Apply:

If a key role in the fine art logistics and management industry interests you, please review the responsibilities and qualifications carefully. If you feel that you are the ideal candidate for this position, please email your resume and cover letter explaining your interest and experience to Recruiting@artechseattle.com