Apply: Transportation Project Manager

 
 

TRANSPORTATION PROJECT MANAGER JOB DESCRIPTION:

The Transportation Project Manager is an integral part of the daily operations for a fast-paced, high volume project management and logistics team in the fine arts industry. This is a client facing position that provides excellent customer service through impeccable communication, accurate representation of client needs, and prompt execution of commercial processes. This role has a specialization in fine art shipments, freight forwarding, and shuttle management and partners with other internal resources to assure seamless and efficient service for both small- and large-scale shipments. This role requires an understanding of art shipment means, methods, and standards and the ability to apply this knowledge in a fast paced, high touch shipping environment. Responsibilities include the following areas:

PROJECT MANAGEMENT:

  • Provides excellent front-line, responsive customer service through oral, written, and visual communication.

  • Gathers initial client expectations and requirements to develop a scope of work.

  • Proactively develops long term client relationships and identifies future needs and opportunities for them.

  • Responds to client concerns and inquiries to resolve issues promptly and ensure client satisfaction.

  • Understands and manages client expectations, requirements, and sensitivity.

  • Develops, writes, and submits commercial documents such as accurate estimates, proposals, and invoices to the client in compliance with existing company policies, procedures, service level agreements and contracts.

  • Negotiates with client to gain written approval of estimates and contracts.

  • Engages project developer, technical leads, and other internal resources to develop, estimate and execute the scope of work for large scale projects.

  • Manages scope, resources, time, budget, change and quality for a range of projects from small, one-time jobs to high risk or complex projects.

  • Identifies and mitigates risk.

  • Communicates with both internal and external stakeholders to ensure seamless service delivery.

  • Maintains accurate and complete project records and ensures timely and accurate billing and payment of invoices in accordance with company policies.

  • Provides project support to team, including project administration, documentation, and coordination.

  • Performs other project duties as assigned.

  • Supports project management and logistics team by attending and participating in team meetings, maintaining team calendars, and coordinating with all service lines.

  • Remains up to date on industry best practices and standards.

  • Manages non-transportation-focused projects as bandwidth and time permits.

TRANSPORTATION SERVICES:

· Arranges pick-up and delivery of both inbound and outbound shipments. Responsible for tracking and communicating shipments, status and schedule to clients, crews, vendors and other internal and external stakeholders.

· Coordinates shipment security, including following U.S. Transportation Security Administration screened cargo custody procedures, interfacing with port police and real-time tracking and monitoring of shipments and cargo movement.

· Tracks and reports shipping expenses. Collects and reports data for efficiency metrics, such as estimate accuracy, schedule performance and throughput.

· Continuously improves logistics services processes. Collaborates with cross-functional team members to improve organizational processes, develop workflows and improve service delivery.

· Completes, collects and follows up on daily AWBs, BOLs, import/export documentation, chain of custody, legal, insurance and regulatory documentation (DOT, CBP, TSA, etc). Organizes, files and retains job-related documentation in compliance with applicable regulations and company policies.

· Identifies, analyzes and tracks risks and issues with shipments. Proactively plans and takes action to avoid risks and resolve issues with clients, internal stakeholders and vendors.

· Develops knowledge and expertise in international shipping, import and export processes, customs regulations and shipping industry standards. Serves as the company’s subject matter expert on shipping industry and regulatory standards and compliance. Serves as back up for other Logistics team functions as needed.

· Management and coordination of Artech’s once-monthly British Columbia Shuttle.

TSA COMPLIANCE

  • Trains all Washington state employees in relevant IAC and CCSF policies and procedures.

  • Maintains initial and recurrent employee training logs for all TSA-related programs.

  • Creates and maintains STAs for all new and existing employees.

  • Maintains training logs for IAC relationships in relation to Artech’s capacity as an Authorized Representative for third party shippers.

  • Possesses deep knowledge and understanding of the current IACSSP.

  • Stays up to date on new TSA regulations via the IACMS.

ADDITIONAL:

  • Other duties as assigned/agreed.

Job Type: Full-time

Salary: $33.00 - $36.00 per hour

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental Insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

Schedule:

  • 8 hour shift

  • Monday to Friday

  • Overtime

Ability to commute/relocate:

  • Tukwila, WA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person